by lmiller | May 1, 2020 | Pharmacy Plan, Professional Development, Sales, Staff Loyalty
Savvy pharmacists have discovered the key factors to excellent sales performance, regardless of market conditions. Never has this been more important than right now. The cold, hard fact is your pharmacy’s survival depends on customers making a conscious choice to come...
by lmiller | Apr 13, 2020 | Staff Loyalty
Want your team to be a magnificent asset that provides maximum value to customers and your bottom line? This is not an impossible dream! Pharmacists are taught to analyse and use scientific logic not how to manage a team but here is a clear proven path to follow; a...
by lmiller | Mar 19, 2020 | Basket Size, Business Focus, Change, coaching, Customer Care, Marketing, Pharmacy Plan, Professional Development, Sales, Staff Loyalty
The APP conference in Australia is always a great opportunity to observe the current trends and themes in community pharmacy- even online as we are doing this year. Interestingly these are generally reflected in the practices employed by the winners of the “Guild...
by lmiller | Feb 12, 2020 | coaching, Customer Care, Marketing, Pharmacy Plan, Professional Development, Sales, Uncategorized
Are you losing sales and opportunities to build a really loyal customer base of advocates for your pharmacy? Click on the image below and watch this short video to discover how to capitalise on this opportunity using Facebook: Social media is a great marketing tool to...
by lmiller | Jan 23, 2020 | Uncategorized
Two pharmacists were having an animated debate about whether Facebook marketing was worthwhile. One was adamant that it was a lot of effort for very little return. The other hotly disputed that viewpoint claiming it was immensely beneficial to her business. Both...
