by lmiller | Oct 7, 2019 | Business Focus, Change, coaching, Customer Care, Marketing, Pharmacy Plan, Professional Development, Sales, Staff Loyalty, Work life Balance
If you’re sick of the doom and gloom about pharmacy being peddled by the pundits, I empathise with you but, I hate to say this, those pundits are right. Trying to compete with big discount pharmacies is just going to lead you into a big discount bankruptcy. Click on...
by lmiller | Sep 22, 2019 | Business Focus, Change, Marketing, Pharmacy Plan, Sales
This is a pivotal time in community pharmacy. In the face of reduced government support, rising expenses, competition and the remuneration review many pharmacists are feeling quite unsettled. It’s normal to feel uncomfortable with uncertainty but sticking with what...
by lmiller | Sep 22, 2019 | Business Focus, Change, coaching, Marketing, Pharmacy Plan, Professional Development, Sales
How is the successful pharmacy of today different from before? Here are the universal principles that 70% of pharmacies find challenging to implement consistently. Click on the image below to watch this short video: 1. maximizing your sales (and profit margin) while...
by lmiller | Aug 6, 2019 | Basket Size, Business Focus, Change, coaching, Customer Care, Marketing, Pharmacy Plan, Professional Development, Sales
For many pharmacists, confusion and frustration reigns when it comes to marketing. Unless you have deep pockets, up to the minute marketing knowledge or are a big box discounter relying on your simple ‘value proposition’ of cheap prices to bring in masses...
by lmiller | Jun 29, 2019 | Basket Size, Business Focus, Change, coaching, Customer Care, leadership, Marketing, Pharmacy, Pharmacy Plan, Professional Development, Sales, Staff Loyalty
The national press continues to take pot shots at community pharmacy, failing to understand the increasing benefits pharmacies bring to customers. This is happening in every Western country, yet more pharmacists are recognising that now is actually a time of great...
by lmiller | Jun 23, 2019 | Marketing, Pharmacy Plan
What Do You See As Some Key Technological Developments For Community Pharmacy? Robotics (like the Rowa automated dispensary and inventory management robot) and cloud based DAA packing services (like MPS) are maximizing pharmacies’ profitability and staff productivity,...
